Build Change Capability in Every Change Project

If you are asked to step onto the speeding train of a major change initiative that is at risk of derailing, how do you get it back on track and help the project team understand how it got to this point, and how to make it better? This is tough at best, especially when those currently on the train, or worse, running the train, are afraid of looking bad, are overwhelmed, and are actually in need to major help. This is even tougher when the project is transformational, and there is no linear track to count on about three stations ahead…

Building Change capability in every project

The world needs better change leaders, no if’s, and’s or but’s, especially for the myriad transformational changes our organizations face. That includes project leaders, change consultants, project team members, and executive sponsors. And we have the responsibility–no, the obligation!– to help turn leaders and managers into better change leaderswhile the train is speeding ahead. Getting change leaders to engage in corrective project work is essential, and so is getting their agreement to proactively learn how to do it better. They have to acknowledge the need to get better and be willing to do it.  Their success depends on it.

This requires two things of us change consultants…consulting to the organizational change project, and teaching while we consult.  That means making explicit the “what,” “why,” and “how” of what we are recommending so that our clients can learn from it. Sometimes we need to do this coaching on the run when the train is in full gear, and hopefully, some of it can happen when the train makes a stop at an important station and you can talk about where you have just come from, where the train needs to go from here, and how to get it there…especially if the effort does not have the security of pre-set train tracks that will take you where you want to go.  How to create the new tracks in real time is a part of what we need to teach.

Are you up for it? Do you set up your work in this way? Are you a “project fixer,” a “teacher,” or both?

If both, what do you use to help fortify your teaching, coaching, mentoring on the job?

For me, change process models help, but can be too intellectual unless I make them absolutely relevant to the work that is needed. Tools help, since the client can rely on them for this work and the next.  Us modeling the thinking and behavior that is needed, what questions to ask, how to intervene with the client, especially executives, is essential. And talking about mindsets, style and quality of relationship is also in game, since the client has as much to gain from building their own personal toolkit as well as their organizational toolkit for how to lead change.

What do you use? What do you find most helpful to ensure you are leaving a legacy behind of stronger change leadership?

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With this extensively upgraded second edition, Dean Anderson and Linda Ackerman Anderson solidify their status as the leading authorities on change leadership and organizational transformation. This is without question the most comprehensive approach for leaders who are serious about making change a strategic discipline. Beyond Change Management is an intelligent book by two of the most knowledgeable and accomplished masters of their craft, and it’s one that every conscious change leader should adopt as their guide to creating more meaningful organizations.

Jim Kouzes
Coauthor of the bestselling The Leadership Challenge and The Truth About Leadership

Read this great book by Dean Anderson and Linda Ackerman Anderson and learn how to use their multi-dimensional approach to lead transformation masterfully and consciously!

Marshall Goldsmith
World-renowned executive coach
Author of the New York Times best-sellers, MOJO and What Got You Here Won’t Get You There

An important move toward a more integral business consulting approach, very much recommended for those interested in the topic and ways to actually apply it. 

Ken Wilber
Author, The Integral Vision, A Brief History of Everything, and over a dozen other best-sellers

Dean and Linda are core to the field of conscious change leadership, and continue to stretch and push its boundaries in this rich and deep compendium. This is a must read from two consummate thought leaders who have devoted their careers to developing highly successful change leaders. Read it and immediately improve your change leadership or consulting success.

Bev Kaye
CEO, Career Systems International
Author of Love 'em or Lose 'em: Getting Good People to Stay

This book is about mastery of leading the transformational change process written by masters of the craft.  For corporate leaders and consultants who consider themselves committed students of the process of organizational change.

Daryl Conner
Chairman, Conner Partners
Author of Managing at the Speed of Change and Leading at the Edge of Chaos

Beyond Change Management is a timely how-to guide for leading change in the 21st century. It provides both a conceptual roadmap, and practical tools and techniques for successfully transforming organizations.

Noel Tichy
Professor, University of Michigan
Co-author with Warren Bennis of JUDGMENT: How Winning Leaders Make Great Calls

Once again, Dean and Linda have nailed it! Beyond Change Management is an extraordinary book examining the shifts in change management that have occurred over the years. This book offers real, practical solutions for change practitioners to become extraordinary conscious change leaders.

Darlene Meister
Director, Unified Change Management
United States House of Representatives

Powerful business solutions to the current chaos facing many organizations today. Dean Anderson and Linda Ackerman Anderson get to the heart of change, the human touch, by using timeless techniques and tools.
Ken Blanchard
Co-Author of The One Minute Manager and Leading at a Higher Level

Having applied this methodology for two years to manage change inside Microsoft, it has been instrumental in our ability to land change effectively, engage employees and deliver results quickly. The Change Leader’s Roadmap allows us to lead change with precision and minimal outside consulting, while at the same time growing change leadership capability internally. This is the most complete change methodology we have found anywhere.

Pete Fox
General Manager, Corporate Accounts
Microsoft US

This newest edition of The Change of Leader’s Roadmap is an invaluable, comprehensive and practical guide for envisioning an organization’s desired future, designing the structures and practices necessary to make it happen, and implementing them effectively. The book describes the change process in nine distinct phases and outlines the activities and tasks that need to occur in each phase. It provides change leaders with an essential map for successfully traversing the complex and uncertain terrain of transformational change.   

Thomas G. Cummings
Professor and Chair, Department of Management & Organization
Marshall School of Business
University of Southern California

This is the next best thing to having Dean, Linda and the Being First team riding alongside your complex change initiative. The Change Leader’s Roadmap breeds confidence in senior executive “Champions” to guide not just a successful transformational change, but most importantly, to develop the mission critical organizational CULTURE that will ensure unparalleled return on investment. Nothing I have seen in my 32 years of leading change comes close.

Jeff Mulligan
Former CEO, Common Wealth Credit Union
Mayor, City of Lloydminster

After implementing more than 2000 business strategy and operational excellence initiatives, we set out to find the best change methodology and toolbox in the world. The methodology this book describes is it! Study it thoroughly, because the thinking, process approach and pragmatic tools really work!

Thomas Fischer
Director COO
Valcon Management Consultants A/S

A practical, step-by-step guide for change leaders, managers and consultants. The book provides conceptually grounded, real world, time tested tools and guidance that will prove invaluable to those faced with navigating the challenges of leading organizational change in today's turbulent times.

Robert J. Marshak, Ph.D.
Senior Scholar in Residence
MSOD Program, American University
Organizational Change Consultant